Privacy and Cookie Policy (the "Policy")

Last updated: December 20, 2023
Section 1. General Terms

This acceptable use policy sets out the content standards that apply when you upload content to our Website and/or the Platform, make contact with other Users on our Website, link to our Website, or interact with our Website and/or the Platform in any other way.

We are Culturika s.r.o., Czech company located at Nárožní 2787 / 7a, Stodůlky, 158 00 Prague 5, Czech Republic, registered on July 19, 2018 under the number 07297408.

1) By using our Website and/or the Platform you accept these terms of the Policy

By using our Website and/or the Platform, you confirm that you accept the terms of this Policy and that you agree to comply with them.

If you do not agree to these terms of this Policy, you must not use our Website and/or the Platform.

We recommend that you print a copy of these terms of the Policy for future reference.

2) We may make changes to the terms of this Policy

We amend these terms of the Policy from time to time. Every time you wish to use our Website and/or the Platform, please check these terms of the Policy to ensure you understand the terms of this Policy that apply at that time.

3) Which country's laws apply to any disputes?

If you are an individual, please note that the terms of this Policy, its subject matter and its formation are governed by Czech law. You and we both agree that the courts of Czech Republic will have exclusive jurisdiction.

If you are a business (for any reason), the terms of this Policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by Czech law. We both agree to the exclusive jurisdiction of the courts of Czech Republic.

4) Definitions

The definitions in this Policy that are not directly defined in the text of this document, shall be treated with Section 1 "Definitions" of One2Fan Terms of Service at https://one2fan.com/terms.


Section 2. Privacy Policy

We respect your privacy and are committed to protecting your Personal Data. This Privacy Policy will inform you as to how we look after your Personal Data when you visit our Website (regardless of where you visit it from), interact on the Platform and tell you about your privacy rights and how the law protects you.

This Website is not intended for children and we do not knowingly collect data relating to children. You shall be at least eighteen (18) years of age and in the event that the laws of your jurisdiction require you to be of a certain minimum age greater than eighteen (18) years.

It is important that you read this Privacy Policy together with any other privacy policies or any other policies we may promulgate on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the Czech supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

You should review this Privacy Policy carefully as it contains information about the treatment of your Personal Data and your rights under the Data Protection Law, that means any applicable law from time to time relating to the processing of personal data and/or privacy, including Czech Act No. 110/2019 Coll., act of 12 March 2019 on personal data processing as amended from time to time and the General Data Protection Regulation (EU) 2016/679 (GDPR).


1) Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

2) Usage Data

Usage Data is data collected automatically either generated by the browsing our Website or from our service infrastructure itself (for example, the duration of a page visit).

3) Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are the Data Controller of your Personal Data.

4) Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various service providers in order to process your data more effectively.

5) Data Subject (or User)

Data Subject is any living individual who is using our service and is the subject of Personal Data.

6) Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Services to you.

7) Types of Data Collected

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, especially to identify your age ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address;
  • First name and last name;
  • Phone number;
  • Passport or ID details (the documents that contains the date of your birth).

8) Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Services;
  • To notify you about changes to our Services;
  • To notify you about new features;
  • To proceed with a retention purpose;
  • To allow you to become a User and to participate in interactive features of our Services when you choose to do so;
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Services;
  • To monitor the usage of our Services;
  • To detect, prevent and address technical issues.

9) Legal Basis for Processing Personal Data under the GDPR

If you are from the European Economic Area (EEA), the Company has legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  • We need to perform a contract with you;
  • You have given us permission to do so;
  • The processing is in our legitimate interests and it is not overridden by your rights;
  • To comply with the law

10) Retention of Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

11) Transfer of Data

We share your Personal Data within the group of the companies to which the Company belongs. This will involve transferring your data outside the European Economic Area (EEA).

We ensure your Personal Data is protected by requiring all our group companies to follow the same rules when processing your Personal Data.

Whenever we transfer your Personal Data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented.

We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in Europe.

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to Personal Data shared between Europe and the US.

12) Marketing

We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising.

13) Promotional offers from us

We may use your identity, contact details and information we hold about you to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

14) Change of purpose

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

15) Disclosure of Data

i) Disclosure for Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

(ii) Legal Requirements

The Company may disclose your Personal Data in limited circumstances if such action is necessary to as follows:

  • To comply with a legal obligation;
  • To protect and defend the rights or property of the Company;
  • To prevent or investigate possible wrongdoing in connection with our Services;
  • To protect the personal safety of Users of our Platform or the public;
  • To protect against legal liability.

16) Security of Data

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

17) Your Data Protection Rights under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Company. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us on support@one2fan.com.



Under certain circumstances, you have rights under data protection laws in relation to your Personal Data.

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your Account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where the Company relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

18) No fee usually required

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

19) What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

20) Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

21) Service Providers

We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), provide the Services on our behalf (e.g., partly), perform Service-related services or assist us in analyzing how our Services are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

22) Links to Other Websites

Our Services may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third-party's website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

23) Data Protection Officer

The Company may appoint an expert on data privacy who works independently to ensure that the Company is adhering to the policies and procedures set forth in the Data Protection Law (data protection officer). The data protection officer assists the Company in monitoring internal compliance, informs and advises on data protection obligations, provides advice regarding data protection impact assessments and acts as a point of contact for data subjects and supervisory authorities.

The information about the appointment of the data protection officer will be provided by the Company by inserting the appropriate details of such officer into this Policy.



Section 3. Cookie Policy

Our Website uses cookies to distinguish you from other Users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website and the Platform.

EU legislation requires all website operators to inform website visitors about their usage of cookies and similar technologies, e.g. pixels, (hereinafter "cookies") and to collect the user's consent to such cookie usage.

1) Cookie Consent

If you visit our Website for the first time, you will see our Cookie Banner and, when you click on Cookies Settings, you can execute choice and control over the cookies we drop on your device.

2) What are cookies?

Cookies are small text files which are sent to your device (computer, laptop, smartphone, tablet) by the website you visit. Cookies are stored on your device in your browser's file directory. Your browser sends these cookies back to the website each time you revisit it so it can recognize your device and improve your user experience on each subsequent visit. Cookies allow us e.g. to tailor a website to better match your interests or to store your password so that you do not need to re-enter it every time.

Please note that certain functions of our Website may no longer work or work not correctly without cookies.

3) Categories of cookies

Depending on their function and their intended purpose, cookies can be assigned to the following categories: strictly necessary cookies, performance cookies, functional cookies and targeting cookies.

i) Strictly necessary cookies

Strictly necessary cookies are required to navigate our Websites and operate basic Website functions. Examples for strictly necessary cookies are login cookies, shopping cart cookies or cookies to remember your cookie settings. Without these cookies certain basic functionalities cannot be offered. Strictly necessary cookies are always active and will be placed without your consent.

To the extent that information processed in connection with strictly necessary cookies should qualify as personal data, the legal ground for that processing is the Company's legitimate interest to operate its Website (Art. 6 (1) lit. (f) GDPR).

(ii) Performance cookies

Performance cookies – aka analytics cookies - collect information on your usage of our Website. They identify e.g. your internet browser, operating system, visited websites, duration and number of website visits, previously visited website, most commonly visited websites and errors you experienced. The information collected is aggregated and anonymous. It does not allow a personal identification. It only serves the purpose of evaluating and enhancing the user experience of our websites.

To the extent that information processed in connection with performance cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR).

(iii) Functional cookies

Functional cookies enable a Website to store information and options you have already previously entered (e.g. username, language settings, layout settings, contact preferences or your location) in order to offer you improved personalized functions. They are also used to enable requested functions, like playing videos.

To the extent that information processed in connection with functional cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR).

(iv) Targeting cookies

Targeting cookies – aka cookies for marketing purposes - are used to offer more relevant and interest-specific content to you, to limit the display frequency of ads and to measure the efficiency of an advertising campaign. They register if you have visited a promoted website or not, and which content you used. Such information may be shared with third parties, e.g. advertisers.

It also includes so named social media cookies. These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Legal basis for the processing of personal data in connection with targeting cookies (if any) is your consent (Art. 6 (1) lit. (a) GDPR).

4) Cookies we use on our Website

We may use all cookies defined in clause 3) this Section 3 above.

5) How you can disable cookies

The effect of disabling cookies depends on which cookies you disable but, in general, the Website may not operate properly if all cookies are switched off.

If you want to disable cookies on our Website, you need to change your Website browser settings to reject cookies. How you can do this will depend on the browser you use.


Contact us for any queries:

Culturika s.r.o.

Nárožní 2787 / 7a, Stodůlky, 158 00 Prague 5, Czech Republic

EMAIL

support@one2fan.com